CarbaCap's Lifetime Warranty
The CarbaCap is a reliable and highly tested device that is handmade. However we know that being human, mistakes can happen. The CarbaCap has a lifetime warranty. If you feel that your CarbaCap is not working properly, simply mail it to us. We will send you a new CarbaCap replacment by mail.
- Make sure you are using the Instructions listed on the card that came with your CarbaCap and on this website.
- Please refer to our Frequently Asked Questions for an on-line assistance.
- We must have just the CarbaCap unit back (or it's broken remains) for testing and quality assurance purposes.
- Please print out your return address and place it inside the envelope/box.
- When mailing CarbaCap's back to us please use inexpensive postage.
- No need to require signatures or insurance on mailing.
- Optional... You can send us an email regarding warranty issues to Info@CarbaCap.com.
Please accept our apologies for the inconvenience.